Senior Risk Manager, Customer Trust Initiatives

5 giorni fa

Milano, Lombardia, Italia Amazon A tempo pieno
Job Description

The Senior Risk Manager for the EU Trustworthy Shopping Experience will be responsible for building customer trust and protecting online shoppers worldwide. This role requires a strong background in risk management, compliance, and project management, with excellent communication and negotiation skills.

Key Responsibilities:

  • Develop and implement strategies for multiple projects, monitoring progress against key milestones.
  • Work closely with stakeholders across Compliance, Legal, Product, Global Policy Partners, and Business teams to implement compliance requirements.
  • Develop and nurture strategic, long-term relationships with worldwide testing laboratories by delivering exceptional partner management.
  • Lead negotiations with product testing laboratories and onboard them to the program.
  • As an industry expert, provide strategic insights that shape the long-term direction of our partnerships.
  • Identify new growth opportunities and create unified solutions for scaling programs across the organization.

A Day in the Life

  • Plan and prioritize tasks to advance ongoing projects.
  • Collaborate with compliance and legal teams to frame regulatory requirements and translate them into business requirements.
  • Work closely with Global policy, product, and tech teams to implement necessary changes.
  • Contribute to a positive team atmosphere through open communication and support.

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