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Luxury Retail Consultant
1 settimana fa
About Marni
Marni, a renowned luxury brand in the fashion industry, has been a leader in artistic and colorful designs since 1994. Our mission is to surprise and delight our clients with unique experiences that exceed their expectations.
We are looking for a Sales Associate to join our team at the Monte Napoleone Flagship Store in Milan. As a Sales Associate, you will be responsible for creating a memorable experience for our clients by providing exceptional customer service and product knowledge.
Key Responsibilities:
- Welcome and assist clients with a warm and personalized approach.
- Create a long-term relationship with clients by making them feel valued and understood.
- Deal effectively with customer complaints and concerns.
- Engage in cross-selling and up-selling opportunities to achieve sales targets.
- Prove and maintain expert knowledge of Marni's products and services.
- Manage payment operations efficiently and accurately.
- Maintain a high standard of visual display and shop floor organization.
- Stay up-to-date with new fashion trends and competitors to innovate and improve our services.
- Drive sales by understanding client desires and preferences.
Requirements:
- Prior experience in fashion/luxury retail is required.
- A proven track record of successful sales generation and client relations building.