IT Service Desk Assistant

4 settimane fa

Trebaseleghe, Veneto, Italia Moncler Spa A tempo pieno

STARTING FROM SEPTEMBER | FULL-TIME | 6-MONTHS

We are looking for a skilled IT Service Desk intern to join our IT Service Desk team in a dynamic environment.

MAIN RESPONSIBILITIES:

  • Effective management of user requests and problems related to assigned devices;
  • Provision of employee onboarding and offboarding support, including asset management;
  • Collaboration with the IT Service Desk Milan team and other departments to ensure timely resolution of reported issues;
  • Monitoring and managing support tickets through our ticketing system;
  • Support in the configuration and maintenance of hardware and software devices;

REQUIREMENTS:

  • Degree in the IT field;
  • Foundational knowledge of both hardware and software aspects of computers;
  • Familiarity with major operating systems;
  • Knowledge of Office Automation;
  • Strong command of the English language;
  • High level of availability, flexibility, and listening skills;
  • Basic networking skills and familiarity with major instant communication systems;

YOUR FUTURE EXPERIENCE WITH US:

  • An exceptional internship path: various activities, events, and experiences designed to help you develop yourself and become part of our community;
  • Our Career Start Program: to expand your knowledge by taking exclusive courses and being guided by your team;
  • Monthly reimbursement & ticket lunch / free access to the canteen for lunch.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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