Senior Manager of EU Product Safety and Compliance

4 settimane fa


Milano, Lombardia, Italia Amazon Italia Services Srl - B97 A tempo pieno
About the Role

At Amazon Italia Services Srl - B97, we prioritize customer trust above all else. Our Trustworthy Shopping Experience team ensures that every product sold on our platform is safe, authentic, and compliant with regulations. We work closely with selling partners, customers, brands, and regulators across Amazon stores in the UK and EU to identify, mitigate, and prevent product risk.

In this role, you will be responsible for the strategic and operational management of ensuring Amazon's product catalog in EU offers safe and compliant selection. You will lead a team that displays safety information for customers on our website and works with sellers and brands to offer only safe and compliant products. Your team will design, implement, and operate processes to improve our programs in product safety, including partnering with Amazon teams such as Legal, Risk Operations, Software Development, Applied Science, Selling Partner Services, Catalog, Product Quality, Public Policy, and Public Relations.

Key responsibilities include building the strategy and executing the operational plan for product safety, designing and improving policies in partnership with Legal, Business, and Risk Operations to protect our customers, leading a team of product experts, risk, and program managers, identifying and de-risking emerging new product categories and safety trends, evaluating and implementing new product regulations in the UK and Europe, measuring and improving the effectiveness of our product controls and safety processes, and engaging with regulatory partners and industry associations.

Requirements

1. Bachelor's Degree
2. 10+ years of professional experience in program, product, or operations management
3. 7+ years of professional experience managing teams
4. Business proficiency in English and one of the following languages: French, Spanish, Italian, or German.

Preferred Qualifications

1. Ability to present complex information in concise written and spoken English
2. Track record of building productive and happy teams
3. Experience working in e-commerce, product safety, or risk management
4. Experience with high-scale technology programs (e.g. millions of customers, thousands of transactions per second, milliseconds of latency)
5. Master's degree

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