Risk Management Specialist, Italy
1 mese fa
About the Role
We are seeking a talented Sales Support professional to join our team in Italy. As a Sales Support specialist, you will play a vital role in helping our customers manage risk and find insurance solutions.
Key Responsibilities
- Provide exceptional customer care, interacting with agents and sub-agents to resolve queries and provide support on our platform.
- Offer sales support, acting as the first point of contact for procedural conflicts and process clarifications, and monitoring and enhancing intermediaries' productivity.
- Offer underwriting support, acting as a facilitator in solving underwriting issues and handling submissions outside the platform's automation.
- Prepare and monitor reports, including production reports and ad hoc reports.
- Act as a backup for activities performed by the OPERATION & SALES support staff when required.
Requirements
- At least 2/3 years of work experience in the Insurance industry, preferably in an Agency or broker company.
- Excellent computer skills, including Excel, Word, and PPT.
- Strong administrative and communication skills, with a client-oriented attitude.
- Good level of English and fluent in Italian.
About AIG
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture of belonging and inclusion, and we foster a culture that celebrates diversity and offers flexible work arrangements.
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