Senior Technical Lead

3 settimane fa


Milano, Lombardia, Italia Intersystems A tempo pieno

Job Description:

The Technical Manager is responsible for the successful delivery of implementation projects using InterSystems' implementation methodology. This role provides senior, dynamic leadership to all technical implementation activities, ensuring that the necessary work is completed on schedule and to appropriate quality.

Key Responsibilities:

• Coordinate and oversee technical input to proposals during initial customer engagements.

• Provide technical oversight across all delivery engagements to ensure adherence to promised timelines, budgetary costs, and quality standards.

• Work collaboratively with Implementation Program Management, Product Management, and Development Teams to ensure successful delivery of implementation projects.

• Manage and plan future resource requirements, working with the Implementation Director to manage implementation partner relationships.

• Lead, document, and estimate technical input to bids to understand client requirements from a technical perspective.

• Participate in the commercial process, providing work estimates and inputting to implementation Statements of work.

• Escalate customer and partner issues, working to quickly resolve any issues or obstacles.

• Communicate with clients and sales staff to identify business needs, inputting into proposals to demonstrate business benefits of proposed technology solutions.

• Stay engaged throughout the lifecycle via regular customer meetings to review progress against documented solutions and timelines.

• Participate in client and InterSystems Steering Committee meetings as required.

• Provide advice and best practices to clients for technical areas related to custom developments, interfaces, reports, extracts, and data manipulation routines.

• Produce collateral such as white papers or case studies.

• Stay up-to-date with InterSystems products and Healthcare and IT industry developments, undertaking relevant self-development or training.

Requirements:

• At least 10 years of experience in enterprise software development, design, and delivery.

• Strong technical competence across a broad range of technology components, such as infrastructure, integration, databases, and software development.

• Previous experience dealing with complex application deployments.

• Managed a reasonable number of technical staff at all levels.

• Extensive customer-facing experience in both pre- and post-sale contexts.

• Self-starter qualities to rapidly come up to speed with InterSystems products, which are both large and complex.

• Familiarity with Project and Program delivery.

• Experience working with InterSystems technologies is desirable.

• Experience delivering applications to the Healthcare sector is desirable.

Language:

Fluent English and Italian.

InterSystems Italia is committed to ensuring equal opportunities for all candidates.

We believe in fostering an inclusive workplace that respects and promotes diversity, regardless of gender, age, race, religion, sexual orientation, disability, or any other protected status.

We encourage applications from suitably qualified individuals of all backgrounds, and are dedicated to creating a fair and non-discriminatory recruitment process.


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