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Italian Language Customer Support Specialist
2 settimane fa
Job Title: Italian Language Customer Support Specialist
Company: H&M Group
Description:
We are seeking a highly skilled Italian Language Customer Support Specialist to join our team at H&M Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-store interactions.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate product information and recommendations to customers
- Offer solutions to customer complaints and concerns
- Collaborate with colleagues to ensure seamless customer experiences
Requirements:
- Excellent written and verbal communication skills in Italian (C1 level) and English
- Strong customer orientation and positive attitude
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills, with knowledge of Microsoft applications and/or SAP
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunities for career growth and advancement
- A dynamic and inclusive work environment
Why Join H&M Group?
We are committed to creating a workplace that values diversity, equity, and inclusion. We believe that our unique blend of creativity, innovation, and social responsibility sets us apart from other companies in the industry. Join us on our mission to revolutionize the fashion world and create a more sustainable future for all.
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