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Fine Dining Server
1 mese fa
We are seeking a highly skilled and attentive server to join our fine dining team at the Anantara Convento di Amalfi Grand Hotel. As a server, you will play a crucial role in delivering exceptional service to our guests and ensuring their experience is nothing short of unforgettable.
Key Responsibilities:
- To work collaboratively with colleagues across all departments to provide seamless service and maintain a smooth-running operation.
- To have an in-depth knowledge of hotel policies and Standard Operating Procedures related to guest service, operations, and personal conduct.
- To remain visible and approachable at all times, checking in with your supervisor before leaving your station or the floor for any reason.
- To possess a comprehensive understanding of the hotel's services and facilities, enabling you to answer any questions guests may have.
- To adhere to all reasonable work-related requests made by management, focusing on achieving complete guest satisfaction and service excellence throughout the hotel.
- To maintain the highest standards of cleanliness and organization at your station at all times.
- To develop a thorough knowledge of menus and beverages offered by the hotel.
- To maintain strict security measures when entering guest rooms, respecting the privacy rights of our guests.
- To actively participate in training meetings, continually developing professional skills and enhancing guest satisfaction.
- To clean and break down trays in the dish area, taking note of condiments, salt, pepper, sugars, and other essential items.
Requirements:
- A degree in tourism or hospitality is considered a plus.
- Familiarity with mise en place techniques in à la carte restaurants and banqueting is beneficial.
- Excellent English language skills and a second foreign language are advantageous.
- A pleasant personality, positive attitude, strong sense of aesthetics, and attention to detail are essential.
- Excellent interpersonal skills, ability to anticipate guests' needs, and work effectively both as part of a team and independently.
Compensation Package:
- An estimated salary range of €25,000 - €35,000 per annum, depending on experience.
- A competitive compensation package, including service charge and tips included in the paycheck.
- Thirteenth and fourteenth-month salary and severance payment (TFR) upon contract completion.
- Free parking for motorbikes directly in front of the hotel.
- Access to an employee canteen during working hours.
- Provision of uniforms and complimentary laundry services.
- A culture that values continuous feedback, active listening, and personal growth.
- Monthly awards for top talent, special events, team-building activities, and celebrations to recognize and reward every team member's contribution.