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Cash Collection Specialist
1 settimana fa
**Overview**
We are looking for a Cash Collection Specialist to join our team. As a specialist in cash collection, you will be responsible for managing and resolving receivables and payment-related queries received from our business customers.
**Responsibilities:**
- Manage customer liabilities to Amazon - credit collection operations
- Review and monitor AR Aging Reports and collections targets
- Act as support and an intermediary between the customer and Amazon Business in order to obtain and settle third-party invoices
- Respond to customer invoicing inquiries, researching unpaid or disputed amounts and communicating directly with the customer via phone calls to resolve their issues, correct invoicing errors and ensure timely collection of payments
- Reconcile Amazon's open receivables with customers to ensure quick and timely AR collection
**Skills and Qualifications:**
- Fluent in German and English
- Very good communication and analytical skills
- Positive attitude towards issue resolution
- Good MS Office skills
- Communicative, willing and able to sort issues and financial data interchange through phone and email
- Able to present in front of different audiences
