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Retail Operations Leader

2 mesi fa

Noventa di Piave, Veneto, Italia Adidas A tempo pieno

Welcome to your journey with adidas. For over 70 years, we have been at the forefront of sports innovation, inspiring countless individuals to transform their lives through athletic pursuits. Our fundamental principle is our people. At adidas, we embody a spirit of optimistic rebellion, leading active lifestyles and creating innovations that harmonize sports with nature. Our retail locations serve as the primary touchpoints for our consumers and are the essence of the adidas brand. Are you ready to embark on this exciting journey with us?

WHAT WE PROVIDE:

  • Competitive salary and benefits (including bonuses and referral incentives).
  • Complimentary uniform sets provided biannually.
  • Employee discounts on adidas merchandise available online and in all company stores.
  • Access to competitive meal vouchers.
  • Comprehensive insurance coverage for injuries.
  • Access to a learning portal (e.g., EF - English).
  • Employee Assistance Program (offering support for work-life balance, mental health, coaching, etc.).

WHAT OUR EMPLOYEES VALUE:

  • A supportive team that guides you throughout your career and motivates you to tackle new challenges.
  • Opportunities for career advancement across retail, corporate, and distribution sectors.
  • Development opportunities including free training in product knowledge, customer service, processes, and personal effectiveness.
  • A modern workspace that adheres to the highest retail standards and utilizes cutting-edge technology.
  • A culture that embraces diversity, equity, and inclusion.
  • Innovative practices aimed at fostering a new era of sports in harmony with nature.

WE VALUE IN OUR TEAM MEMBERS:

  • Over 18 months of experience in a customer-focused retail environment, with at least 12 months in a managerial role.
  • Strong grasp of Visual Merchandising and Inventory Management, along with effective training capabilities and a degree in management.
  • Advanced analytical skills to enhance store profitability. Excellent communication skills, goal-oriented mindset, and efficient decision-making abilities. Understanding of store needs and proactive responsiveness.
  • Leadership skills with the ability to plan, organize, coach, and inspire team members to deliver exceptional customer experiences.
  • Fluency in English and proficiency in MS Office and Power BI.

YOUR RESPONSIBILITIES:

  • Build a diverse and inclusive team by recruiting, planning, coaching, and motivating team members while exemplifying a commitment to outstanding customer service.
  • Take initiative in your own and your team's development by completing relevant training and effectively applying knowledge on the sales floor.
  • Foster a high-performance culture by establishing clear expectations, analyzing data and trends to challenge the status quo, and addressing areas for improvement to maximize store profitability.
  • Oversee and manage all operational tasks within the store, including Visual Merchandising, Replenishment, and Inventory processes.
  • Ensure compliance with all HR, legal, and company policies to maintain a safe and productive shopping environment for customers and a supportive workplace for team members.