Technical Support Specialist
4 settimane fa
Blm Group is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Technical Assistance service, you will be responsible for ensuring the effectiveness and efficiency of our technical support.
Your primary responsibilities will include:
- Carrying out after-sales technical service activities at customer premises, including installations, testing, repairs, and preventive maintenance.
- Providing training and support to customers on the use and maintenance of Blm Group products.
- Monitoring and improving the quality of service provided to customers.
Requirements:
- Technical-oriented educational background (diploma or bachelor's degree in Electrical Engineering, Mechanical, or Mechatronics).
- Proficiency in the English language.
- Willingness to travel frequently, both in Italy and abroad.
Preferred qualifications include previous experience in technical roles related to production or maintenance of industrial machines or plants, as well as knowledge of a second foreign language, preferably German or French.
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