Payroll Country Owner

1 settimana fa

Arezzo, Toscana, Italia Alight A tempo pieno
Job Description

Job Summary:

The Payroll Country Owner (PCO) is a critical role within Alight, responsible for defining and maintaining the local payroll country setup of Alight Pay. This includes providing payroll expertise and outputs to deliver compliant country payroll calculations, legal compliance into the core pay engine, and maintaining the country standard ongoing.

Key Responsibilities:

  • Country Standards: Identify best payroll practices in country, define and maintain the country standards, and support the teams to uphold the standards.
  • Maintenance and Compliance: Continual review and update of country standard solution to identify and adapt to legal changes and incorporate into all design documents, workbooks, and other material to maintain country compliance.
  • Country Testing: Validating all created standards and rules through testing of created country solution within Alight Pay.
  • Project Management: Accountable for the Alight Pay country payroll activation for customers. Works as part of a wider project team during activation and implementations.
  • Payroll Management: Assist client and internal teams on country payroll and coordinate payroll activities.
  • Ongoing Payroll Activity: Once a client is live, ensure that the payroll is run to the correct standard, SLA's are met, and work with the Delivery Expert on any issues, escalations, or client CRs.

PCO Key Responsibilities:

  • Owns the payroll solution for the country.
  • Key point of contact for sales on the specifics of the country solution.
  • Monitor regulatory environment and ensure changes are understood, planned, and incorporated into the country payroll standards and workbooks.
  • Maintain documentation for country standard payroll processing.
  • Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes.
  • Work with the project management team in activation of new customers to the tool. Accountable for the Alight Payroll client activation for their country.
  • Review account status and participate in service review meetings with the client.
  • Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems.
  • Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems.
  • Work with relevant teams across Alight to ensure changes to the technical environment are understood, tested, and that all documentation is updated to reflect those changes.
  • Upskill and develop team members through training delivery and coaching to enable them to fulfill their role.

Requirements:

  • Fluent in English (written, oral).
  • Advanced level of Excel.
  • Country payroll and legislation expertise (Switzerland).
  • HR Consulting, payroll, and outsourcing industry experience.
  • Implementation knowledge and experience.
  • A solutions-based thinker with a natural inquisitive mind.
  • Attention to detail.

Work Experience:

  • Business analysis experience.
  • Payroll in-country experience (Switzerland).
  • Nice to have: Implementation and/or Operations experience. Nice to have – experience of working in a matrix organisation.

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