Retail Store Operations Manager
22 ore fa
Join TIME's group as a Retail Store Operations Manager to drive sales and lead a team in a dynamic environment.
Company Overview: We are a leading retail company that values customer satisfaction and employee growth.
Our goal is to deliver exceptional customer experiences, and we achieve this by having talented individuals like you on our team.
Salary: The estimated annual salary for this position is around RM80,000 - RM120,000 depending on experience.
Job Description:
Key Responsibilities:
- Manage all aspects of operating an outlet, including staff management, inventory control, and financial performance.
- Lead a store team to create and maintain a great experience for customers and employees by supervising, directing, making staffing decisions, ensuring customer satisfaction, and managing financial performance of the store.
- Handle and manage the team, recruiting the right people, managing rosters and staff costs, ensuring efficient operations according to Standard Operating Procedures, stock handling, inventory counting, and managing Cost of Goods.
- Drive sales to meet targets and look for further opportunities to grow sales, monitoring and meeting performance KPIs, communicating effectively with team members, working professionally - with a personal touch.
Required Skills and Qualifications: At least Higher STPM & above in Hospitality, Tourism, Hotel, or equivalent, at least 1 Year(s) of working experience in F&B or related field, preferably specialized in Food/Beverage/Restaurant Service or equivalent, required language(s): English and (Bahasa Melayu).
Benefits: We offer a competitive salary package, benefits, and opportunities for career growth and development.
Others: Willing to work on weekends, public holidays, and shift duty, willing to relocate.
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