Customized Travel Experience Designer for Italian Luxury Clients
1 giorno fa
**Company Overview**
Viaage is a fast-growing B2C Italian tour operator specializing in tailor-made travel experiences. Our incoming branch, Viageaitaly.com, extends this personalized approach to foreign travelers visiting Italy.
We believe that travel style and preferences are deeply personal, so we've curated itineraries, premium accommodations, and exclusive experiences tailored to each traveler's unique needs.
Rapid Expansion
Our incoming branch is expanding rapidly, and we're seeking an experienced Italy Incoming Travel Specialist to join our team.
About the Role
This is a full-time remote position responsible for designing and planning customized travel itineraries, managing travel logistics, and delivering exceptional customer service.
Key responsibilities include consulting with clients, sourcing premium accommodations and experiences, booking transportation and lodging, and ensuring all travel arrangements meet client expectations and preferences.
We value job rotation, offering the opportunity to work on outgoing travel packages, broadening expertise and industry knowledge.
The team meets regularly in Milan or other locations for off-site meetings.
What We Offer
A permanent contract under the Italian National Tourism Collective Agreement (CCNL Turismo) with 14 monthly salary payments.
100% remote, full-time position (40 hours per week).
Competitive salary based on experience, performance-based bonus, meal vouchers, and welfare plan.
Fully funded travel and site inspections at featured destinations.
A dynamic, collaborative, and inspiring work environment.
Qualifications
- In-depth knowledge of Italian destinations, including luxury accommodations and high-end experience providers.
- Three to six years of experience in a Tour Operator (not travel agencies).
- Advanced skills and proven expertise in Booking and Travel Management.
- High level of precision and attention to detail in travel planning and logistics.
- Strong communication and customer service skills, with a problem-solving mindset.
- Excellent organizational and time-management abilities.
- Ability to work independently in a remote setting while maintaining strong team collaboration.
- Fluency in English (minimum C1 level).
- A Bachelor's degree in Travel, Tourism, or Hospitality is a plus.
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