Japanese Technical Support Specialist for Cloud Solutions
4 settimane fa
We are seeking a highly skilled Japanese Technical Support Specialist to join our team in Athens, Greece. As a member of our Japanese Technical Support Interaction Experts team, you will be providing 24/7 support for users from Japan, helping them with their inquiries and technical issues via phone, email, or chat.
Key Responsibilities:
- Be the primary point of contact for customer requests in Japanese
- Carefully listen to our customers and provide solutions either by phone calls, emails, or chats
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
Requirements:
- Advanced writing and verbal communication skills in Japanese
- Good technical troubleshooting and problem-solving skills
- Technical background and familiarity with technology trends
- Experience in customer service will be appreciated
What We Offer:
- Complete support to help you ease your relocation to Greece
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €2.000 depending on the language
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
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