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Academic Operations and Partnerships Specialist

2 mesi fa


Bergamo, Lombardia, Italia Copenhagen Institute of Interaction Design A tempo pieno
Job Description

Role Summary:

Copenhagen Institute of Interaction Design is seeking a highly skilled Academic Operations and Partnerships Specialist to join our team. This role will play a crucial part in supporting our faculty and ensuring a seamless operational experience.

Key Responsibilities
  • External Relations and Partnerships:
    • Identify and cultivate relationships with local government organizations, social, and business partners.
    • Coordinate student interviews, collaboration projects, and industry projects with external partners.
    • Act as the primary representative of CIID in communications with faculty, students, and partners.
    • Facilitate partnerships that enhance educational experiences and opportunities for students.
  • Student Support and Administration:
    • Provide administrative support to students, addressing inquiries and resolving issues on topics such as tuition payments, visas, and accommodation.
    • Assist students in finding creative solutions to challenges encountered in class or in life.
    • Support students in navigating school policies, procedures, and resources.
  • Additional Responsibilities:
    • Assist with other CIID activities, including pop-up schools, innovation projects, and NEST incubator.
    • Contribute to the planning and execution of CIID community events and initiatives.
    • Assist faculty in the preparation and organization of materials for classes.
    Requirements
    • Strong organizational skills and operational discipline.
    • Excellent communication skills in both Italian and English.
    • Ability to build and maintain positive relationships with diverse stakeholders.
    • Creative problem-solving abilities and a proactive approach to addressing challenges.
    • Tolerance for ambiguity and a positive mindset in a dynamic work environment.
    • Passion for education, innovation, and community building.
    Personal Attributes
    • Adaptability: Ability to cope with uncertainty and develop creative solutions, especially during our first year of operation.
    • Interpersonal and Communication Skills: Exceptional interpersonal and communication skills.
    • Cultural Sensitivity: Respect for diverse cultural backgrounds and ability to collaborate positively in an international environment.
    • Proactive and Independent: Ability to work proactively and independently.
    • Enthusiastic Support: Enthusiastic about providing high levels of support to faculty, students, and partners.
    • Aligned Values: Commitment to creating a positive environment for students, faculty, and partners, aligned with the overarching goals of CIID.