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F&B Operations Manager
2 mesi fa
We are seeking a highly skilled and experienced F&B Operations Manager to join our team at Falkensteiner Hotels & Residences. As a key member of our management team, you will be responsible for overseeing the Food and Beverage operations, ensuring they meet and exceed guest expectations and provide a return on investment to the owners.
Key Responsibilities:- Strategic Leadership: Develop and implement strategic plans to drive revenue growth, improve profitability, and enhance guest satisfaction.
- Operational Excellence: Oversee the day-to-day operations of the Food and Beverage department, ensuring seamless execution of events, and maintaining high standards of quality and service.
- Financial Management: Develop and manage the Food and Beverage department's budget, forecasts, and manning guide, ensuring alignment with hotel objectives.
- Team Management: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure they have the skills and knowledge to excel in their roles.
- Guest Experience: Foster a culture of exceptional guest service, ensuring that every interaction is personalized, attentive, and memorable.
- Business Development: Identify and capitalize on new revenue opportunities, collaborating with hotel department heads to develop and implement plans to drive growth and profitability.
- Minimum of 3 years' experience as an F&B Director in a 5-star hotel or resort.
- Previous work experience in an international hotel chain is an advantage.
- Excellent knowledge of Italian, English, and German is a must, with proficiency in MS Office.
- Knowledge of other languages is considered a plus.
- All-inclusive onboarding program for a smooth transition.
- Buddy program for support and guidance.
- Healthy and balanced employee meals in our team restaurants.
- Individual development planning and support through internal and external training and development opportunities.
- Cross-exposure opportunities in other Falkensteiner hotels.
- Opportunities to shape the future in a dynamic and open working environment.
- Attractive location for sports and leisure activities.
- Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services.