Technical Support Specialist
4 settimane fa
- About ZURU Tech
- We are a multinational team developing innovative BIM software solutions.
- Our mission is to digitalize the construction process of buildings worldwide.
- Responsibilities
- Help Desk Support
- Provide first-level technical support for PC setup, system configuration, and network troubleshooting.
- Assist in onboarding new employees with IT processes and tools.
- IT Infrastructure Management
- Collaborate with the IT team to oversee the organization's IT infrastructure.
- Monitor system performance, troubleshoot network issues, and implement improvements.
- Cybersecurity
- Assist in maintaining the integrity of the organization's data and information systems.
- Support the development and enforcement of security policies.
- Vendor Management
- Manage relationships with external vendors for IT services and equipment.
- Negotiate contracts to ensure favorable terms for the company.
- Help Desk Support
- Qualifications
- Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience
- Minimum of 2-4 years in similar roles within a tech environment.
- Education
- What we offer
- Flex Time
- Flexible working hours from 6 am to 10 pm.
- Hybrid Work from Home Policy
- Paid relocation to Milan for three months.
- Flex Time
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