Automotive Technical Expert

5 giorni fa

Milano, Lombardia, Italia Msx International Inc. A tempo pieno

About the Role

The Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.

About You

We are seeking a proactive and enthusiastic Technical Trainer to join our team at Msx International Inc. Our ideal candidate is passionate about the automotive field, oriented to teamwork, and takes the initiative to achieve results. The successful candidate will have excellent communication skills and the ability to follow specifications and requests provided by the Project Manager and the Technical Trainers Supervisor.

Key Responsibilities

  • Prepare and deliver courses as required by the guidelines, ensuring a high level of technical competence.
  • Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop, and classrooms.
  • Cooperate in team building and collaborate in solving potential problems (team working).
  • Communicate potential critical situations to the PM and suggest improvements.
  • Commit to continuously improving quality standards and correcting the implementation of project processes during delivery if necessary.
  • Assist in developing new training materials and methods.
  • Manage course participants according to daily situations during delivery, ensuring consistently high service quality.
  • Maximize customer satisfaction regarding the service provided (course delivery).

Requirements

  • Degree in Mechanical or Electronic Engineering or minimum 5 years of experience in the automotive technical field if not graduated.
  • Advanced user of MS Office package.
  • Good knowledge of English (B1) and Italian, spoken and written.
  • Good communication skills, adaptable to different people.
  • Leadership in managing classrooms, with technical problem-solving skills.
  • Team player with a strong interest in automotive.

About Msx International Inc.

Msx International Inc. is a global company with over 5,000 employees based in more than 80 countries across the globe. Our teams provide industry-leading expertise that spans parts, accessories, and service performance, actionable insights, diagnostics and repair enhancement, warranty and repair efficiency, technical information, learning solutions, and more. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

What We Offer

  • Company laptop.
  • Flexible working methods to suit all.

About the Company Culture

We are dedicated to empowering and encouraging our people. We are committed to creating a workplace that is inclusive, diverse, and respectful. We believe in the importance of teamwork and collaboration, and we strive to create a work environment that is supportive and stimulating.

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