Field Software Specialist

3 settimane fa


Lucca, Toscana, Italia Valmet A tempo pieno

Key Responsibilities:

  • Maintain and service customer converting equipment and systems according to Valmet service procedures and safety processes.
  • Set up machinery and provide prompt assistance to solve technical issues related to processes, machinery or tools.
  • Carry out process checks and quality control to improve product quality and propose improvement solutions to the customer.
  • Perform scheduled maintenance on customer installations to ensure equipment performance.
  • Proactively evaluate and suggest spare parts or improvements to the customer for equipment update.
  • Carry out training to the customer's site or in-house.
  • Collaborate with the technical department for programming software and improve technical solutions.
  • Ensure customer satisfaction within the agreed timeline.

Requirements:

  • Technical school diploma or Degree in Electronic, Software, Automation, Informatics or similar fields.
  • Minimum 2 years of experience as Software Technician in manufacturing industry, experience in converting industry is a plus.
  • Experience with Controls Engineering/PLC/HMI programming/Safety.
  • Proficiency with MS Office 365, SAP, and 2D CAD.
  • Strong skills in complex troubleshooting.
  • Service orientation.
  • Good interpersonal and communication skills and proactive approach to work.
  • Respect for quality standards and safety procedures.
  • Strong work ethic.
  • Availability and willingness to travel.
  • Fluent in English and Italian.


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