Field Software Specialist
5 giorni fa
Key Responsibilities:
- Maintain and service customer converting equipment and systems according to Valmet service procedures and safety processes.
- Set up machinery and provide prompt assistance to solve technical issues related to processes, machinery or tools.
- Carry out process checks and quality control to improve product quality and propose improvement solutions to the customer.
- Perform scheduled maintenance on customer installations to ensure equipment performance.
- Proactively evaluate and suggest spare parts or improvements to the customer for equipment update.
- Carry out training to the customer's site or in-house.
- Collaborate with the technical department for programming software and improve technical solutions.
- Ensure customer satisfaction within the agreed timeline.
Requirements:
- Technical school diploma or Degree in Electronic, Software, Automation, Informatics or similar fields.
- Minimum 2 years of experience as Software Technician in manufacturing industry, experience in converting industry is a plus.
- Experience with Controls Engineering/PLC/HMI programming/Safety.
- Proficiency with MS Office 365, SAP, and 2D CAD.
- Strong skills in complex troubleshooting.
- Service orientation.
- Good interpersonal and communication skills and proactive approach to work.
- Respect for quality standards and safety procedures.
- Strong work ethic.
- Availability and willingness to travel.
- Fluent in English and Italian.
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