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Operations Efficiency Specialist

2 settimane fa


Catania, Sicilia, Italia Amazon A tempo pieno

About Amazon

Amazon is a global e-commerce leader that has revolutionized the way people shop and live. We are constantly seeking innovative ways to improve our operations and provide exceptional customer service.

Job Summary

We are currently seeking an Area Manager to join our team of experienced professionals. As an Area Manager, you will be responsible for leading a team of site managers and overseeing the day-to-day operations of our fulfillment centers.

Main Responsibilities:

  • Safety and Quality
    • Create and drive a culture of safety and wellbeing within the site.
    • Develop and implement policies and procedures to maintain high levels of quality and productivity.
  • Process Improvement
    • Analyze and implement changes to streamline processes and improve productivity.
    • Oversee projects to increase quality of service for customers.
  • Operational Excellence
    • Analyze shift performance against business objectives and develop actions to improve operational excellence.
    • Collaborate with management-level colleagues to standardize shift practices.

Requirements

Relevant experience in people management, communication, and data analysis is essential for this role. Advanced proficiency in verbal and written English and local language is also required.