Field Service Engineer
1 mese fa
Nomad Digital is seeking a skilled Field Service Engineer to join our Operations & Maintenance team in Nola, Italy. As a key member of our team, you will be responsible for responding to electronic tickets and attending relevant vehicles to resolve hardware and software issues with our mobile network infrastructure.
Key Responsibilities:
- Investigate and repair on-train/bus network infrastructure including router, cellular modems, and access points
- Onsite troubleshooting and Root Cause analysis
- Keep tickets up-to-date with timely updates regarding work performed or new problems discovered
- Maintain work schedule around vehicle availability, supervised by Lead Field Service Engineer
- Maintain spare parts inventory and request replenishment when necessary
- Ensure that priority work is being undertaken
- Assist Project Managers in completing project tasks such as upgrades, testing, commissioning, and installations
Requirements:
- Network equipment installation and maintenance – Essential
- Passenger / Freight rail experience – Preferred or Transportation experience
- Experience supporting Wi-Fi and Cellular systems - Preferred
- Work within an electronic ticket system – Essential
- Good in-person, phone, and email communication skills - Essential
- Basic knowledge of LINUX/UNIX systems – Essential
- Scripting within LINUX/UNIX - Preferred
- Experience with data cabling and various interfaces - Essential
- Able to terminate and repair ethernet cables - Essential
- Ability to work flexibly, occasional evenings and night work
- Ability to work well in pressurized situations
- Ability to work to set deadlines
- Excellent verbal and written communication skills
- Ability to think proactively in a fast-paced environment
- Positive 'can do' attitude
Nomad Digital's Commitment:
Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs.
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