Luxury Eyewear Brand Store Manager
2 settimane fa
Adecco Consultant Milano Tourism & Events is seeking a Store Manager for a prestigious luxury eyewear brand's new store in central Milan.
Reporting to the Gallery Director, the Store Manager will embody the brand's essence, ensuring top-tier client engagement and satisfaction.
You will lead client interactions with confidence, delivering exceptional experiences through storytelling that builds trust and leaves clients eager to return.
Key Responsibilities:
- Support the Gallery Director in executing weekly plans and strategies.
- Engage clients with passion, curiosity, and brand excellence.
- Enhance optical processes while ensuring operational excellence.
- Assist clients in selecting frames and lenses, managing orders, and meeting high standards.
Team Development:
- Foster a positive team culture and uphold brand ambassador standards.
- Provide product knowledge through engaging storytelling.
- Identify areas for team improvement.
Client Experience:
- Meet individual sales targets and maintain a strong client book (>30% appointments).
- Consistently deliver elevated client experiences.
Requirements:
- 3+ years of store management in a luxury environment.
- Strong communication skills, proficiency in Microsoft tools, and Shopify.
- Experience in client-based business and multitasking under pressure.
- Mandarin language and ABOC License are a plus.
Availability:
Full Time
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