Customer Engineer AC Power Specialist
2 giorni fa
We are seeking a skilled Customer Engineer AC Power to join our team in Milan, Italy. As a key member of our dynamic team, you will play a pivotal role in ensuring the smooth operation of our AC Power equipment.
Key Responsibilities:- Respond to service calls in a professional manner while on duty.
- Perform all work using good working practices and current codes of practice/legislation relevant to assigned tasks.
- Ensure spare parts are properly accounted for using established parts procedures.
- Assist in maintaining a minimum 90% planned maintenance completion rate.
- Collaborate with call control to schedule, plan, and complete works as required.
- Keep call control informed of your schedule and the status of all open jobs.
- Maintain the accuracy of customer listings by reporting errors with the site change form.
- Work collaboratively within the service team.
- Follow up and follow through on all assigned tasks.
- Submit daily paperwork accurately and promptly.
- HNC/HND in Electrical/Electronics Engineering or equivalent.
- Experience working in a technical service or test environment of AC Power equipment - essential.
- Proficient in computer literacy (Microsoft Word, Excel, Outlook).
- Previous field service experience essential.
- Excellent customer service and communication skills.
- Strong customer service and communication skills.
- Self-starter, ability to plan, organize, and manage time effectively with an ability to work under pressure.
- Clean Valid driving license.
As a Customer Engineer AC Power at Vertiv, you will have the opportunity to work in a thriving and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Our Core Principles and Behaviors are Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. We are committed to delivering greater value to our customers and creating new opportunities for our people.
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