International Operations Coordinator
3 settimane fa
About Indie Campers
We are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Our team is growing, and we are looking for talented individuals to join us on our journey. As an International Operations Intern, you will be representing our brand in person, providing exceptional customer service to our guests.
The Role
We are seeking university students or recent graduates who are eager to gain genuine work experience, vocational placement, or an internship located in our Depot in Bari.
As an International Operations Intern, you will be responsible for front-office and back-office activities, including customer service and sales, operations handling, quality control, and support activities.
Key Responsibilities
- Customer service and sales: Provide world-class customer service, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
What We Offer
- All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration in Indie Campers after the internship.
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