Operations Manager

1 mese fa


Vicenza, Veneto, Italia Amazon Italia Transport Srl A tempo pieno
About the Role

As an Operations Manager at Amazon Logistics, you will be responsible for leading a team of Area Managers and driving operational excellence across our sites. Your key responsibilities will include managing and developing a team of Area Managers, leading operational teams on a shift, and analyzing shift performance against relevant business objectives.

You will work closely with other support teams, including HR, Finance, Health and Safety, and Security, to design and deliver initiatives across the sites to improve operational performance.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand.

You will be a source of leadership and support your team to be the best managers they can be.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

We focus mostly on operations, with 24/7 shifts in most of our locations. Our team is people-focused and supportive, particularly as lots of our people work through the night.

Key Responsibilities
  • Manage and develop a team of Area Managers
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance

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