Hotel Operations Manager
3 settimane fa
Paragon 700 Boutique Hotel & Spa is seeking a highly skilled Hotel Operations Manager to lead our Front Office department.
As a key member of our team, you will be responsible for the effective management of our Front Office operations, ensuring exceptional guest service delivery and maintaining the highest standards of service.
Main Responsibilities:
- Manage Front Office operations, including guest service delivery and staff supervision.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Lead the Front Office team to achieve financial, quality, and people objectives.
- Ensure compliance with hotel policies and procedures.
Requirements:
- 3+ years of experience in a 5-star hotel, with a minimum of 3 years in a Front Office management role.
- Knowledge of hotel management software, including Direct Holiday PMS and SimpleBooking systems.
- Fluent in English and Italian, with a third language an advantage.
Contract:
- Full-time, 10 months minimum.
- Flexible shifts and starting date to be discussed.
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