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Spa Associate Lead

2 mesi fa

Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno
Lead Spa Associate Job Description

Hand & Stone Franchise Corp is seeking a highly motivated and customer-focused Lead Spa Associate to join our team in Estero. As a critical link in ensuring exceptional customer experiences, you will play a key role in driving sales growth and delivering outstanding service.

Responsibilities:
  • Meet membership sales goals and maintain a deep understanding of our menu of services
  • Provide exceptional customer service to members and guests, building lasting relationships and driving loyalty
  • Work flexible hours, including evenings and weekends, to meet the needs of our clients
  • Effectively communicate sales, promotions, and service options to clients, ensuring they receive the best possible experience
  • Uphold spa cleanliness standards and maintain a positive, energetic attitude
  • Answer phones, schedule appointments, and file documents with accuracy and attention to detail
What's in it for you?
  • Competitive compensation package, including hourly wage and commissions
  • Opportunities for career advancement, including management roles, based on performance
  • Ongoing training and development to ensure you stay up-to-date with the latest industry trends and best practices
  • Flexible scheduling to accommodate your lifestyle and needs
  • A positive and professional work environment that values teamwork and collaboration
  • Employee discounts on products and services

Requirements:

  • High school diploma or equivalent
  • 18 years old or older
  • Exceptional organizational skills and attention to detail
  • Strong team player with ability to work independently with minimal supervision