Lavori attuali relativi a Medical Information and Adverse Event Intake Specialist with German and English Language Expertise - Milano, Lombardia - IQVIA
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Milano, Lombardia, Italia IQVIA A tempo pienoJob SummaryIQVIA Safety Operations team plays a crucial role in designing, building, and executing end-to-end safety solutions for major pharmaceutical companies and their post-market products worldwide. We are proud to be an international, diverse team based across the globe, with 'safety hubs' in various locations. Each new joiner is supported by a...
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Milano, Lombardia, Italia IQVIA A tempo pienoIQVIA Safety Operations plays a vital role in designing, building, and executing end-to-end safety solutions for leading pharmaceutical companies worldwide. As a global, diverse team, we maintain 'safety hubs' in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. Our nurturing management team and collaborative colleagues provide a...
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Medical Information and Adverse Event Intake Specialist with German and English Language Expertise
1 mese fa
IQVIA is seeking a highly skilled Medical Information and Adverse Event Intake Specialist with expertise in German and English language to join our team. This is a 12-month fixed-term contract position, replacing an employee on maternity leave.
Key Responsibilities- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
- Process lifecycle safety operational data, perform data entry, and drive case closure.
- Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
- Build a positive team environment and provide training and mentoring to less experienced team members.
- Provide regular feedback to operations team managers and customer delivery managers on project metrics and challenges.
- Liaise with project managers to identify issues and propose solutions.
- Bachelor's degree in a life science is required.
- Excellent written and verbal skills in English (min. C1) and native German language.
- Experience in lifecycle safety is an asset.
- Excellent attention to detail and accuracy maintaining consistently high-quality standards.
- Ability to work effectively on multiple projects simultaneously and manage competing priorities.
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make a significant impact – to help our customers create a healthier world.
