Data Center Operations Specialist
7 giorni fa
Job Summary: As a Data Center Technician, you will provide high-level customer service and service provisioning to meet customer needs.
Responsibilities:
- Provide customer support and deal with all customer requests transmitted by the Service Desk.
- Contribute to installation works related to contracts signed between customers and Equinix.
- Perform wiring services according to customer specifications.
- Help maintain optimal air flow conditions in customer facilities.
- Propose improvements to urbanization, organization of wiring, or any installed component of customer configurations.
- Provide vigilance on monitoring tools and transmit alarms to the Facilities Operations team.
- Conduct daily rounds and communicate any anomalies or breaches of regulations.
Qualifications:
- High school diploma preferably in Electrical/electronics.
- Willingness to work shifts reliably under a rotation schedule.
- Ability to interact with customers in English and Italian.
- Customer/service spirit, serious, attention to detail, and rigour.
- Proven years of experience in a similar role, ideally in a similar environment.
Equinix is an Equal Employment Opportunity and Affirmative Action employer.
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