Data Center Operations Specialist

4 settimane fa


Bardi, Emilia-Romagna, Italia Equinix A tempo pieno

Job Summary: As a Data Center Technician, you will provide high-level customer service and service provisioning to meet customer needs.

Responsibilities:

  • Provide customer support and deal with all customer requests transmitted by the Service Desk.
  • Contribute to installation works related to contracts signed between customers and Equinix.
  • Perform wiring services according to customer specifications.
  • Help maintain optimal air flow conditions in customer facilities.
  • Propose improvements to urbanization, organization of wiring, or any installed component of customer configurations.
  • Provide vigilance on monitoring tools and transmit alarms to the Facilities Operations team.
  • Conduct daily rounds and communicate any anomalies or breaches of regulations.

Qualifications:

  • High school diploma preferably in Electrical/electronics.
  • Willingness to work shifts reliably under a rotation schedule.
  • Ability to interact with customers in English and Italian.
  • Customer/service spirit, serious, attention to detail, and rigour.
  • Proven years of experience in a similar role, ideally in a similar environment.

Equinix is an Equal Employment Opportunity and Affirmative Action employer.



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