Healthcare Project Team Lead

4 settimane fa

Roma, Lazio, Italia Quicare Srl A tempo pieno

About Quicare Srl

Quicare Srl is a leading company in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families.

We are partnered with top pharmaceutical companies to improve patient adherence to therapy.

Our Mission

We put our heart, soul, and skills into making a difference for people.

Our Team

We are a dynamic team of professionals who work together to push the boundaries and unlock innovation.

Job Summary

We are seeking a skilled Healthcare Project Team Lead to join our team.

Key Responsibilities

  • Develop and achieve internal KPIs
  • Analyze KPIs promptly, highlighting deviations and introducing corrective actions
  • Manage projects in their entirety: design and planning of activities, verification of progress, strict adherence to delivery deadlines
  • Provide patient-centered care and facilitate patient access to services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population using well-developed interpersonal skills
  • Facilitate patient access to medication, monitor their adherence to therapy, and provide information about para-pharmaceutical products (by phone, chat)
  • Implement and deliver solutions to the relevant stakeholders (Patients, Pharmacies, Pharmaceutical companies, doctors)
  • Manage the activity plan in the own territory accounts with respect to the laws, ethics, and compliance governing pharmaceutical professionals
  • Communicate effectively with team members and patients in all aspects of service
  • Build, monitor, and track implementation of KPIs, measuring value and impact
  • Drive excellent usage of different channels through local omnichannel strategy, planning, and solution development
  • Collect and share insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem
  • Be the contact person for ad hoc projects as required by company needs
  • Report and manage Individual Case Safety and Product Quality Compliance
  • Manage other team members and ensure all employees under your management have the proper tools needed to perform and grow within their roles
  • Work with the rest of the management team to grow and improve short and long-term activities
  • Manage 3rd party contract resource arrangements
  • Interface directly with pharmaceutical companies
  • Develop medical information projects

Requirements

  • Able to make presentations in PowerPoint
  • Confidentiality with project documentation (reports and presentations)
  • High proficiency in Excel
  • Bachelor's degree in pharmaceutical chemistry and technology, pharmacy, chemistry, industrial chemistry, biological sciences, medicine and surgery, or veterinary medicine
  • Licensed to practice and registered to practice
  • Experience in qualitative and quantitative analysis of medicines for at least two years in companies authorized to produce medicines
  • Experience in pharmacovigilance management is a plus
  • Dynamic person with strong value commitment and a team player with excellent communication, sales, and negotiating skills
  • Capacity to identify and analyze medical, scientific, and therapeutic area opportunities and problems, proposing appropriate improvements
  • Able to create awareness of patient journeys
  • Able to understand the health ecosystem and its changes over time, using that to inform access strategy and planning
  • Able to understand the implications of new issues and trends on stakeholders' business
  • Able to identify networking opportunities to enhance value offerings to patients
  • Problem solver with the ability to perform at a high level under pressure
  • Interest in working in a fast-paced and rapidly-changing environment
  • Italian native level and English C1 level, reading, speaking, writing, and understanding
  • Able to manage and motivate a team in a fast-paced environment
  • Practical mindset to find simple solutions to complex problems
  • Excellent customer service and interpersonal skills
  • Agile, forward-thinking innovator capable of managing ambiguity and conflicting priorities
  • Flexibility in work schedule to complete tasks properly
  • Able to objectively step back from situations while maintaining attention to detail
  • Able to work with data and keep the customer at the heart of decisions
  • Motivated to work in a fast-paced and rapidly-changing environment

Benefits

  • Young, dynamic, international, and fast-growing IT startup
  • Career development opportunity
  • Talented and collaborative team
  • Modern office in Rome close to the underground of Ottaviano (A line)
  • Unlimited coffee

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