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Customer Success Manager
2 mesi fa
About Deel
Deel is a global company that helps businesses hire anyone, anywhere, easily. Our platform provides a seamless connection between companies and talent worldwide.
We're a team of over 3,000 self-driven individuals from more than 100 countries, united by a culture of innovation and learning. Our mission is to break down hiring borders and make it possible for companies to find the best talent anywhere in the world.
Job Summary
We're looking for a skilled Client Growth Specialist to join our team. As a Client Growth Specialist, you will be responsible for developing a vision and strategy for clients to help them achieve their business goals using Deel's tools.
Key Responsibilities
- Assess clients' business strategies to identify opportunities for growth and revenue generation
- Build long-term relationships with clients by providing solutions to their pain points and recognizing opportunities for growth
- Develop data-driven recommendations by analyzing large data sets
- Implement solutions across Deel internally on behalf of clients
- Collaborate with the product and operations teams to drive high-impact improvements
Requirements
- Minimum 2+ years of relevant work experience, including client-facing experience
- Excellent written and verbal communication in English and Japanese
- Previous experience in fast-growth startups, top-tier management consulting, investment banking, or private equity
- Payroll experience
- Strong analytical foundation with ability to manipulate and synthesize data
- Curious by nature and interested in making an impact
Bonus Points
- Passionate about the future of work
- Experience building consumer/business-facing products
- Worked in multiple countries, cultures, and places
Total Rewards
We offer a competitive compensation package, including stock grant opportunities, additional perks, and benefits based on your employment status and country. You'll also enjoy the flexibility of remote work, including WeWork access where available.
Deel is an Equal-Opportunity Employer
We value diversity and inclusivity and are committed to creating a workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. We will provide accommodation on request throughout the recruitment, selection, and assessment process for applicants with disabilities.