Electrical Field Service Engineer

3 settimane fa


Roma, Lazio, Italia Eaton A tempo pieno

We are seeking a skilled Electrical Field Service Engineer to join our team at Eaton. The ideal candidate will have a strong background in electrical installations and commissioning, with experience working in large data center projects. This role will involve providing a first-class service to our customers, ensuring maximum satisfaction and loyalty. As a Field Service Engineer, you will be responsible for installation, commissioning, fault finding and repairs of Eaton installed base products.

Key Responsibilities:

  • Oversee Data centre commissioning, on behalf of Eaton Field Service in local service unit & as well as within the cluster or EMEA level, if required.
  • Provide the highest level of technical expertise in all Hyperscale commissioning activities.
  • Support and train Local Field Service Engineers in such activities.
  • Onboard, coach and mentor new Field Service Engineers that join Eaton.
  • Manage key account technical escalations providing support including site visits, to engineers and customers alike, drive escalations to conclusion and provide feedback where necessary.

Requirements:

  • Installer electrical background, suitable education/qualifications.
  • 5-7+ years of working with UPS, experience in Data Centers.
  • Three phase electrical installation and commissioning experience essential.
  • Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage.

What we Offer:

  • Competitive benefits package.
  • Challenging projects in a dynamic collaborative team.
  • Wellness - Eaton is committed to ensuring the well-being of our employees.


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