Contracts Specialist

This is a key role to provide exceptional service to our customers by managing orders from receipt through to delivery.

We are seeking a skilled professional to work with our engineering, purchasing, and manufacturing teams to ensure customer requirements are met in full.

The successful candidate will be responsible for:

• Managing customer orders and ensuring timely delivery
• Collaborating with internal teams to resolve customer queries and issues
• Providing accurate pricing and lead-time information to customers
• Identifying and resolving order queries with customers
• Liaising with customers and internal departments regarding delivery or special requirements
• Working with the Quality department to resolve and investigate customer quality complaints

The ideal candidate will have:

• Excellent interpersonal and communication skills, both written and oral
• Sound PC skills, including Microsoft Word, Excel, and Outlook
• Fluent in English
• Commercial awareness or a background in customer service
• Good attention to detail and ability to work under pressure

Rotork is a global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.

We are committed to engineering excellence and are going through an exciting period of change and growth.

This is a great opportunity to join our team and make an impact in shaping the future of our business.