In Store Personalization Expert

3 settimane fa


Roma, Lazio, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pieno

At Zegna, we're seeking an In Store Personalization Expert to promote and expand our MTM and Personalization business in-store and within the city.

The ideal candidate will have expertise in personalization, including leathers and uber luxury fabrics, and will train the team on various MTM offerings.

Responsibilities include managing VIP clients, ensuring a seamless and personalized customer journey, and organizing MTM appointments with a focus on the selling ceremony.

The Specialist will also monitor sales data, maintain accurate records, and propose strategies to drive business growth and improve performance.

Key skills include knowledge of fabric and fine leathers, experience in personalization services, excellent relational skills, and a deep interest and passion for the fashion world.

We're looking for someone who embodies our values of craftsmanship and quality, and who is passionate about delivering exceptional customer experiences.



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