Energy Industry Specialist

1 settimana fa


Milano, Lombardia, Italia oilandgas A tempo pieno
About the Role

We're seeking a highly skilled Energy Industry Analyst to join our team at Kraken Technologies. As a key member of our Industry Analytics team, you will play a critical role in helping us shape a better, more sustainable future for the energy industry.

Key Responsibilities
  • Identify and resolve complex industry issues, from root cause analysis to implementation.
  • Provide expert support in resolving errors and bugs in industry messages, ensuring seamless customer experiences.
  • Monitor the success of Kraken's industry products, proactively spotting and resolving issues to protect end-consumer experiences.
  • Liaise with tech, product, clients, and stakeholders to identify new features and enhancements for Kraken's industry products.
  • Gather requirements, define approaches, and help write pitch documents for developers to deliver new projects.
  • Help prioritize work to champion building purposeful, valuable solutions.
  • Build and maintain dashboards, including monitoring and alerting suites, to support business needs.
  • Create frameworks and documentation to enable self-serve in the business, such as industry glossaries, process maps, and onboarding materials.
Requirements
  • Expertise in the Energy Industry of your local market, with a focus on the supplier perspective.
  • An eye for detail to support in spotting and resolving errors and bugs.
  • Curiosity and a passion for problem-solving.
  • A data-driven and outcome-focused approach, recognizing what needs to be done and what doesn't.
  • A keen desire to make things better and identify opportunities for improvement through automation.
  • Ability to work with ambiguity and define problems.
  • Data skills or analytics experience, or a passion to learn.
  • Data visualization and dashboarding skills are a plus.
  • Ability to read and write basic SQL, or a passion to learn.
  • Project management skills, including strong organization and time management.
  • A love of learning across subject areas.
  • Excellent listening skills to harness ideas from across the organization.
About Kraken Technologies

Kraken Technologies is a technology company focused on creating a smart, sustainable energy system. We're passionate about building great technology to change the way customers use and think about energy for the good of the planet.

This is a fantastic opportunity to work with us on real market-based challenges, help drive the development of Kraken's industry products, and support the energy transition.

We're looking for individuals who have a deep understanding of their local market to join our Industry Analytics teams across the world, to help us build and maintain our industry data, processes, and products.

Join us in shaping a better, more sustainable future for the energy industry.



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