Customer Quality Assurance Specialist

4 settimane fa


Bardi, Emilia-Romagna, Italia Bosch Group A tempo pieno

Job Description
As a Customer Quality Engineer at Bosch Group, you will play a key role in shaping the future of our company's quality management. Your responsibilities will include contacting partners to manage changes, complaints, and product approvals, as well as developing concepts for quality standards and assurance.

Key Responsibilities
• Help customers navigate quality standards and assurance
• Develop decision templates for borderline and special cases
• Track and adhere to quality objectives for customer incidents and defect costs
• Perform initial sampling and define testing scope for PPAP Automotive
• Coordinate analysis and corrective measures for internal and external quality issues
• Evaluate quality-relevant data and develop concepts for QM-Systems quality improvement

Qualifications
• Bachelor or Master's degree in manufacturing or production technology
• Solid knowledge of written and spoken English for international customer communication
• At least 4 years' experience in Quality Management in production companies and customer care
• Experience in handling production parts approval processes (PPAP) and guiding problem-solving teams
• Knowledge of machining processes like milling, drilling, and die-casting processes
• Certified Internal Auditor VDA 6.3 is a plus

What We Offer
Bosch Group is an equal opportunity employer and welcomes qualified applicants from diverse backgrounds. We offer a dynamic work environment and opportunities for growth and development.



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