Technical Support Specialist

4 settimane fa


Venezia, Veneto, Italia Stefanini A tempo pieno
Job Summary

Stefanini is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for hardware and software issues.
  • Install, configure, and maintain computer systems, peripherals, and network devices.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 5 years of experience in technical support and customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of ITIL framework and technical support processes.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About Us
Stefanini is a leading provider of IT services and solutions. We are committed to delivering exceptional customer service and support to our clients. If you are a motivated and talented individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.

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