Retail Store Operations Manager

2 settimane fa


Florence, Toscana, Italia Venchi spa A tempo pieno

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team in Florence. As Assistant Store Manager, you will play a key role in supporting the Store Manager in achieving business goals and ensuring high standards of selling technique and customer experience.

Key Responsibilities:

  • Coordinate the team to reach business goals
  • Guarantee high standards of selling technique and customer experience
  • Support in training the team and new entries in collaboration with the Store Manager
  • Communicate effectively to the team to ensure each person is up to speed with key updates
  • Monitor store KPIs and performance, store calendar (shifts, orders, forecast and inventory management) in order to reach store goals
  • Promote and guarantee Venchi's service model
  • Execute visual merchandising guidelines and layouts
  • Promote smart initiatives to improve practical solutions and fill possible gaps

The Ideal Candidate:

  • A former experience in an international retail-oriented company will be considered a plus
  • Result oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines
  • Strong relation and negotiation skills with constant attention to detail and performance
  • Problem-solving mindset combined with ability to manage both independent and teamwork
  • Ability to create and develop data-driven business strategies
  • International mindset, fluent in Italian and English
  • Positive and flexible...and obviously a chocolate and gelato lover

Minimum Requirements:

  • Vice Store Manager: 1 year (Obbligatorio)
  • Inglese (Obbligatorio)

Contract Type: Full-time, Fixed-term

Benefits:

  • Health insurance
  • Free beverages
  • Free snacks
  • Prize trips

Availability:

  • Holidays
  • Overtime
  • Shifts
  • Day shift
  • Night shift
  • Weekends

Supplementary Salary:

  • Christmas bonus
  • Holiday work increase
  • Night work increase
  • Production bonus
  • Fourteenth month salary
  • Overtime
  • Thirteenth month salary


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