Order Management Specialist

7 giorni fa


Veneto, Italia Sales Line S.r.l. A tempo pieno

About Us

Sales Line S.r.l. is a leading headhunting company serving over 140 SMEs and multinational corporations across Italy and Europe.

We are currently seeking an experienced Customer Service Officer who will be responsible for managing orders and providing exceptional customer service.

The successful candidate will possess 2-3 years of experience in similar roles and contexts, strong English language skills, and a proactive attitude.

Responsibilities:

  1. Manage customer orders through our system, ensuring accurate data entry and timely updates.
  2. Coordinate the fulfillment of sales orders, guaranteeing efficient transportation and communication with customers.
  3. Create and maintain required documentation, adhering to regulatory requirements.
  4. Resolve customer complaints and issues by registering them in our system and collaborating with internal teams.
  5. Provide precise and comprehensive information using relevant tools and methods.

Qualifications and Skills:

  • 2-3 years of experience in similar roles and contexts;
  • Excellent proficiency in MS Office, particularly Excel;
  • Knowledge of SAP is advantageous;
  • Strong English language skills;
  • Superior communication, organizational, and time management skills.

Our Offer:

  • A dynamic and progressive work environment;
  • A strong corporate culture with supplementary benefits;
  • Remote work arrangement for 11 days per month from our Arzignano (VI) office.

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