Service Operations Coordinator
4 settimane fa
About the Role
At Alfa Laval, we are seeking a skilled Field Service Coordinator to join our team in Monza. As a key member of our Field Service Italy team, you will be responsible for planning and coordinating field service activities, ensuring timely and efficient service delivery to our customers.
Key Responsibilities
- Plan and coordinate field service activities to meet customer needs
- Evaluate the necessary skills and knowledge to execute requested services
- Make and confirm appointments with customers
- Ensure optimized service response and reporting of field activities
- Verify spare parts delivery and manage post-op issues
- Supervise pre-service site activities
Requirements
- Technical diploma or bachelor's degree (asset)
- Knowledge of mechanical and automation systems
- Troubleshooting skills
- Proficiency in Microsoft Windows environments and Office package
- Excellent written and spoken English skills
About Alfa Laval
Alfa Laval is a Swedish multinational company operating in Italy for over 100 years. We are committed to accelerating success for our customers, people, and planet through sustainable solutions that address the world's most urgent problems.
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