Customer Service Representative

4 settimane fa


Milano, Lombardia, Italia CSA Group A tempo pieno

Job Summary:

CSA Group is seeking a Customer Care Specialist to support our Sales team in Italy. The ideal candidate will have excellent customer service skills and a strong understanding of the testing and certification industry.

Key Responsibilities:

  • Support the sales process and customer service for national and international customers.
  • Independently process customer inquiries and prepare proposals.
  • Record and maintain accurate customer master data in the CRM system.
  • Assist in achieving company goals and increasing revenues.
  • Proactively market CSA's services to existing customers.

Requirements:

  • Completed commercial or technical vocational training or studies in marketing/sales.
  • 1-5 years of relevant work experience.
  • Knowledge of Salesforce and Workday is an advantage.
  • Very good knowledge of Italian and English (written and spoken).

What We Offer:

  • An interesting and varied job to support the growth of CSA Group.
  • Possibility of mobile working and flexible working hours.
  • Company pension plan and permanent direct employment.


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