Customer Service Representative
4 settimane fa
Job Summary:
CSA Group is seeking a Customer Care Specialist to support our Sales team in Italy. The ideal candidate will have excellent customer service skills and a strong understanding of the testing and certification industry.
Key Responsibilities:
- Support the sales process and customer service for national and international customers.
- Independently process customer inquiries and prepare proposals.
- Record and maintain accurate customer master data in the CRM system.
- Assist in achieving company goals and increasing revenues.
- Proactively market CSA's services to existing customers.
Requirements:
- Completed commercial or technical vocational training or studies in marketing/sales.
- 1-5 years of relevant work experience.
- Knowledge of Salesforce and Workday is an advantage.
- Very good knowledge of Italian and English (written and spoken).
What We Offer:
- An interesting and varied job to support the growth of CSA Group.
- Possibility of mobile working and flexible working hours.
- Company pension plan and permanent direct employment.
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