Service Operations Coordinator
3 settimane fa
About the Role:
At Alfa Laval, we're committed to accelerating success for our customers, people, and planet. As a Field Service Coordinator, you'll play a crucial role in our journey, driving progress through sustainable solutions that tackle the world's pressing challenges.
Key Responsibilities:
- Plan and coordinate Field Service activities to ensure optimal service response.
- Evaluate the necessary skills and knowledge to execute service requests, making and confirming appointments with customers.
- Manage post-op issues, supervise pre-service sites, and verify ordered spare parts delivery for Field Service jobs.
- Prepare and submit technical reports, detailing field activities and service outcomes.
Requirements:
- Technical Diploma or Bachelor's degree in a relevant field, with a strong understanding of mechanical and automation principles.
- Excellent troubleshooting skills, with a good command of Microsoft Windows environments and Office package.
- Proficiency in English, both written and spoken.
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