Hotel Director
2 mesi fa
Iesolo, Veneto, Italia
Falkensteiner Hotels & Residences
A tempo pieno
Hotel Manager (m/f)We are seeking a highly skilled and experienced Hotel Manager to join our team at Falkensteiner Hotel & Spa Jesolo.
Key Responsibilities:
- Manage the Rooms Division Department, ensuring seamless operations and exceptional guest experiences.
- Coordinate daily operations, ensuring a smooth process and efficient use of resources.
- Develop and implement standards, driving quality and excellence in all aspects of hotel operations.
- Provide exceptional guest assistance and manage complaints, ensuring timely and effective resolutions.
- Collaborate with the General Manager to prepare budget reviews, forecasts, and reports.
- Oversee cost and quality management, ensuring optimal resource allocation and guest satisfaction.
- Plan and manage employee work schedules, promoting productivity and efficiency.
- Maintain and optimize various systems, ensuring seamless hotel operations.
- Work closely with the General Manager and FOM & Housekeeping department to ensure all guest requests are met and fulfilled.
Requirements:
- Several years of experience in front office and/or housekeeping areas.
- Completed vocational training in hospitality.
- Excellent German and English skills, with additional languages desirable.
- Proficiency in Protel systems is an advantage.
- Strong leadership qualities, attention to detail, and high flexibility.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional guest experiences.
What We Offer:
- An all-inclusive onboarding program for a smooth transition.
- Healthy and balanced employee meals in our team restaurants.
- Individual development planning and support through internal and external training opportunities.
- A dynamic work environment with opportunities for growth and development.
- Special employee rates and discounts on F&B and spa services.
We look forward to receiving your application and welcoming you to our team at Falkensteiner Hotel & Spa Jesolo.