Hotel Director

2 mesi fa


Iesolo, Veneto, Italia Falkensteiner Hotels & Residences A tempo pieno
Hotel Manager (m/f)

We are seeking a highly skilled and experienced Hotel Manager to join our team at Falkensteiner Hotel & Spa Jesolo.

Key Responsibilities:

  • Manage the Rooms Division Department, ensuring seamless operations and exceptional guest experiences.
  • Coordinate daily operations, ensuring a smooth process and efficient use of resources.
  • Develop and implement standards, driving quality and excellence in all aspects of hotel operations.
  • Provide exceptional guest assistance and manage complaints, ensuring timely and effective resolutions.
  • Collaborate with the General Manager to prepare budget reviews, forecasts, and reports.
  • Oversee cost and quality management, ensuring optimal resource allocation and guest satisfaction.
  • Plan and manage employee work schedules, promoting productivity and efficiency.
  • Maintain and optimize various systems, ensuring seamless hotel operations.
  • Work closely with the General Manager and FOM & Housekeeping department to ensure all guest requests are met and fulfilled.

Requirements:

  • Several years of experience in front office and/or housekeeping areas.
  • Completed vocational training in hospitality.
  • Excellent German and English skills, with additional languages desirable.
  • Proficiency in Protel systems is an advantage.
  • Strong leadership qualities, attention to detail, and high flexibility.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional guest experiences.

What We Offer:

  • An all-inclusive onboarding program for a smooth transition.
  • Healthy and balanced employee meals in our team restaurants.
  • Individual development planning and support through internal and external training opportunities.
  • A dynamic work environment with opportunities for growth and development.
  • Special employee rates and discounts on F&B and spa services.

We look forward to receiving your application and welcoming you to our team at Falkensteiner Hotel & Spa Jesolo.