Strategic Operations Manager

21 ore fa


Milano, Lombardia, Italia Sergio Rossi A tempo pieno

Company Overview: Sergio Rossi, a leading luxury footwear brand, is seeking a seasoned professional to spearhead our Direct-to-Consumer (DTC) initiative. This role offers an exceptional opportunity to join a dynamic team and drive business growth.

Salary: €80,000 - €100,000 per annum, depending on experience

Job Description:

Operational Excellence:

  • Oversee daily operations across retail, e-commerce, marketplaces, and special sales to ensure seamless execution and alignment with overall business objectives
  • Optimize processes and workflows to enhance efficiency, meet business targets, and exceed customer expectations

Sales Growth and Performance Analysis:

  • Collaborate with cross-functional teams to implement strategies that maximize revenue
  • Track and analyze key performance indicators (KPIs) across all DTC channels to assess performance and identify areas for improvement
  • Provide actionable insights and recommendations to drive sales and operational efficiency

Team Coordination:

  • Act as the central point of coordination among colleagues working across retail, e-commerce, and marketplaces, ensuring smooth collaboration
  • Support Retail Store Managers by focusing on driving sales growth and optimizing organizational efficiency, including people management and operational procedures

Project Management:

  • Lead and manage special projects, such as store openings or closings, promotional campaigns, and operational initiatives, ensuring they are executed efficiently
  • Oversee timely delivery and successful implementation of all initiatives to meet business objectives

Cost Control:

  • Manage relationships with retail suppliers, monitoring expenses to ensure cost-effectiveness and alignment with budget goals
  • Review and evaluate vendor contracts, negotiating terms when necessary to optimize value and performance

Required Skills and Qualifications:

  • Proven experience in a similar role, preferably within retail or direct-to-consumer (DTC) environments
  • Strong analytical and problem-solving skills with the ability to interpret data and derive actionable insights
  • Excellent communication and interpersonal abilities to effectively manage relationships with colleagues and external partners
  • Proficiency in English, both written and spoken, with the ability to communicate clearly in a professional setting

Benefits:

  • A competitive salary and benefits package
  • The opportunity to work with a leading luxury brand
  • A dynamic and supportive work environment

Others:

This role requires a strategic mindset, operational expertise, and a hands-on approach. If you are a motivated and experienced professional looking to take your career to the next level, please submit your application.



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