Gucci Store Manager

3 settimane fa


Fiumicino, Italia Luxury Goods Italia S.p.A A tempo pieno

Job Summary:

As a Gucci Team Manager, you will be responsible for driving store performance, fostering a positive team environment, and promoting exceptional client experience.

About the Role:

The Team Manager is a key member of the store team, responsible for leading by example and ensuring the team demonstrates a superior service culture and client experience.

Key Responsibilities:

  • Lead and inspire the team to deliver exceptional client experience, ensuring a hospitality mindset within the team.
  • Develop a client engagement mindset, building long-lasting relationships with clientele.
  • Monitor category performance, propose action plans, and partner with Merchandising and VM teams to grow the business.
  • Collaborate with the team to develop a full product knowledge, staying aware of market trends and competitors.
  • Conduct regular performance conversations, provide ongoing feedback, and ensure consistent client experience.
  • Participate in attracting, recruiting, and onboarding a high-performing team, partnering with Store Manager and Human Resources for effective resolution.

Client Focus:

  • Lead the execution of clientelling activities with the store team, developing actions to reach goals and KPIs.
  • Demonstrate leadership by playing an active role on the sales floor.

Product Knowledge:

  • Ensure the team develops a full product knowledge through specific training.
  • Stay aware of market trends and competitors.

Job Type: Regular

Organization: Luxury Goods Italia S.p.A



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