Field Service Engineer

4 settimane fa

Segrate, Lombardia, Italia Bio-Rad Laboratories, Inc. A tempo pieno
Job Summary

As a Field Service Engineer, you will be responsible for attending customer sites throughout Southern Italy to install, service, and repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is crucial in ensuring our customers receive the best possible support, as well as product training and escalation of more complex issues.

Key Responsibilities
  • Installing, maintaining, diagnosing, and emergency repairs of Bio-Rad equipment at customer sites
  • Maximizing equipment performance and customer satisfaction in accordance with Bio-Rad guidelines
  • Working with the sales and wider customer support team to keep up to date with workloads and business requirements
  • Providing training to customers and staying up to date on our product offerings
Requirements
  • At least 2 years' experience in a Field Service Engineering role (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical devices market)
  • Customer-facing experience
  • Excellent time management experience
  • Fluent in Italian and working-level English
  • IT and networking knowledge
  • Up-to-date computer knowledge, including MS Office
  • Full driving license
About Bio-Rad Laboratories

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe.

Benefits
  • Life and accident insurance
  • Private Health Care Services
  • Employment Pension Plan
  • Competitive salary
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth impact in insurances
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus
  • Company car with private usage under company global and local policies
  • Free on-site parking
EEO Statement

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

Agency Non-Solicitation

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

#LI-Remote

Legal Entity: (ITA_2037)Bio-Rad Laboratories S.r.l.

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