Digital Solutions Consultant
4 giorni fa
Job Summary: As a Digital Solutions Consultant at TD SYNNEX, you will be the primary point of contact for customers, utilizing your in-depth product knowledge to deliver exceptional customer satisfaction, drive sales growth, and achieve revenue targets.
About Us: TD SYNNEX is a global leader in the IT distribution industry, providing innovative solutions to our clients. We pride ourselves on our commitment to diversity, equity, and inclusion, creating a welcoming environment for all employees.
Key Responsibilities:
- Achieve monthly/quarterly revenue and margin targets by developing and executing account plans, identifying new business opportunities, and delivering excellent customer service.
- BUILD STRONG RELATIONSHIPS WITH CUSTOMERS THROUGH PROACTIVE ENGAGEMENT AND SPECIALIST PRODUCT KNOWLEDGE.
- Plan and execute outbound calls to generate new business opportunities and manage customer backorder expectations.
- Active inbound selling, provide accurate and timely quotations, and maintain a pipeline of deals in TD SYNNEX's CRM system.
- Ensure CRM system accuracy and integrity, and maintain service level agreements with customers.
- Attain Key Performance Indicators (KPIs) such as daily talk time and outbound calls, and sell the benefits of using TD SYNNEX and its company value proposition.
Requirements:
- Numerate with good attention to detail, priority management and planning skills, and strives to achieve set targets.
- Understands sales process, effective communication skills, and good relationship building abilities.
- Working knowledge of Microsoft Word, Excel, and Outlook.
- Prior experience of IT systems for quotation, order entry, and CRM would be desirable but not essential.
Salary: The estimated salary for this position is $60,000 - $80,000 per year, based on national averages and industry standards.
Benefits:
- Professional Development: TD SYNNEX offers formal programs on leadership and professional development, as well as many on-demand courses to accelerate your career growth.
- Diversity, Equity & Inclusion: We value every voice and strive to create an inclusive environment through education, peer-to-peer conversations, and equitable growth and development opportunities.
- Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Why Join Us: If you're passionate about working in the IT industry and believe you have the skills and qualifications required for this role, we encourage you to apply. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in promoting diversity, equity, and inclusion.
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