Events Coordinator Assistant

3 settimane fa


Milano, Lombardia, Italia Italian Hospitality Collection A tempo pieno

About the Role

This is a great opportunity to work with a dynamic team, supporting the sales and events department in a 4-star hotel in the heart of Milan.

Main Tasks

  • Internal Events: Organize and promote cultural activities aligned with the Brand.
  • Group and Event Booking: Ensure groups and events are booked and converted according to the hotel's strategy.
  • Pre-Event Logistics

    • Prepare all relevant BEO paperwork and communicate information to other departments.
    • Coordinate all aspects of the Groups and Events process.
  • On-Site Management: Manage events, post-event follow-up, and billing.
  • Maximizing Customer Satisfaction: Ensure guest satisfaction to secure repeat business.
  • Booking Support: Assist the Reservations team with individual and group bookings.

Requirements

  • Service Focus: Develop a guest-oriented approach and a service-focused personality.
  • Communication Skills: Excellent written and spoken Italian and English, with great interpersonal and problem-solving abilities.
  • Technology: Knowledge of Marriott Standards, PMS Opera, and proficiency in Excel, Outlook, and Word.
  • Experience: Previous experience of at least 1 year is required.

The ideal candidate will be enthusiastic, passionate, and committed to delivering exceptional service to our guests.


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