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Junior IT/OT System Integration Specialist

2 mesi fa


Siena, Toscana, Italia Data Rover A tempo pieno
About the Role

We are seeking a highly motivated and detail-oriented Junior IT/OT System Integration Specialist to join our team at Data Rover. As a key member of our team, you will be responsible for assisting in the management and resolution of Level 2 incidents and issues within client's IT/OT systems, architectures, and business applications.

Main Responsibilities
  • Incident Management: Assist in the management and resolution of Level 2 incidents and issues within client's IT/OT systems, architectures, and business applications.
  • Technical Support: Provide technical support for IT/OT systems, primarily focusing on the IT component, within industrial production systems and architectures.
  • Collaboration: Collaborate with specialized technicians from industrial automation manufacturers to ensure seamless integration and support.
  • Data Quality and Resource Management: Contribute to the management of situations and issues related to data quality and the configuration/access of resources linked to regulated production.
  • Documentation: Contribute to the update of project documentation to ensure accuracy and completeness.
  • Change Management: Collaborate in the management of change requests within the client's IT/OT infrastructure.
  • Compliance and Security: Operate in compliance with the client's quality guidelines and manuals (both specific to IT/OT and general), with particular attention to security.
Requirements
  • Passion for IT: Passion and curiosity for the IT world.
  • Attention to Detail: Great attention to detail.
  • Collaboration Platforms: Knowledge of collaboration platforms (e.g., MS Teams, MS Outlook, Google Mail) and productivity tools (e.g., MS Office, Google Documents).
  • Spreadsheet Functionality: Understanding of spreadsheet functionalities.
  • Operating Systems: Basic knowledge of operating systems.
  • Computer Networks: Familiarity with computer networks.
  • Interpersonal Skills: Outstanding interpersonal and communication skills.
  • Adaptability: Ability to adapt to dynamic environments and collaborate in a multidisciplinary context.
  • Problem-Solving: Problem-solving attitude and self-directed learning capability.
  • Language Skills: Basic knowledge of the English language (B1).
  • Teamwork: Teamwork and independent work orientation.
Nice to Have
  • Project Management: Basic knowledge of project management methodologies.
  • Industrial Processes: Understanding of industrial production processes.
  • Programming and Databases: Familiarity with programming and interaction with databases.
  • Documentation Skills: Proficiency in recording and documenting completed activities.
  • Technical Writing: Ability to create technical documents such as manuals, reports, and intervention reports.
  • Language Skills: Good proficiency of English (B2).
About Data Rover

Data Rover is a leading consulting firm in the Life Science industry, committed to providing innovative solutions and exceptional service to our clients. We value diversity, equity, and inclusion, and strive to create a work environment that is welcoming and inclusive for all.